Frequently Asked Questions

Can I save my application and return to it later?

Yes, you have the option to save your application once you have completed the initial data capture stages. To save your application simply select the Save and Exit button. Your application will remain saved for 28 days.

You can retrieve your application in a number of ways: if you are a new customer, you should go to our Personal Loans page and select Retrieve Application. If you are an existing customer, you can also go through this route or resume your application via Internet Banking or through your mobile app.

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