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Use of personal information

The information you provide will be used to set up and operate your online banking access. Where you have provided information about another individual or individuals, you confirm that each has authorised you to do so for the purposes detailed below.

  • The information you provide will be used to assess your application, and to set up and manage your account. Where you've given us information about any other people as part of an application for a joint account, you also confirm that each person has authorised you to do so as part of the application
  • A full description of how and for what purposes your information may be processed can be viewed here.
  • We will share your information with Credit Reference Agencies to help determine what credit products and services we can provide you. These agencies will use the information for assessing credit applications, debt tracing and prevention of money laundering. In the case of joint applications, you confirm all applicants understand that at an association linking their financial records together will be created by these agencies
  • If false or inaccurate information is provided and fraud is identified, details will be passed to fraud prevention agencies to prevent fraud and money laundering. Further details explaining how the information is held by fraud prevention agencies can be found in our Use of Personal Information statement within our Fair Processing Notice

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Please confirm that you are happy for us to use your information in this way


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    0800 783 3077

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You can find impartial information and guidance on money matters on the “Money Advice Service” website.

Clydesdale Bank and Yorkshire Bank are trading names of Clydesdale Bank PLC which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Financial Services Register No. 121873. Credit facilities other than regulated mortgages and regulated credit agreements are not regulated by the Financial Conduct Authority.

Clydesdale Bank and Yorkshire Bank are covered by the Financial Services Compensation Scheme (FSCS), Find out more.

Registered in Scotland (No. SC001111). Registered Office: 30 St. Vincent Place, Glasgow, G1 2HL.