Frequently Asked Questions

How do I send money outside the UK?

You’ll need to send money outside the UK using your branch. Make sure you bring this information with you:

  • IBAN (International Bank Account Number) for the destination Account or BIC (Bank Identifier Code).
  • Receiving bank’s name, address (including country), and SWIFT code.
  • Name, address (including country) and the account number of the receiving account holder.
  • Sterling amount to be transferred.

If you can’t visit a branch in person, you can download the form online and send to us or alternatively please contact our Customer Services Team on 0800 345 7 365 we're here 24hrs a day , and select option 1. We’ll send an international transfer request form to you. Find your nearest branch.

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