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Frequently Asked Questions
Mobile Cheque Deposit
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Can I use anti-virus software?
How can I be sure an email is genuine?
How can I protect myself from fraud?
How do I pick a safe password?
How do I protect myself from scams?
How do I report a phishing email?
The bank called and asked for my password. Are they genuine?
What is phishing?
What should I do if someone calls out of the blue and asks for my personal and financial information?
When I set up or amend a payee on internet banking, why am I seeing a message about fraud and scams?