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Frequently Asked Questions
Mobile Cheque Deposit
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1 to 15 of 17 articles
What can I get transaction alerts for?
How do I switch transaction alerts on?
How do I switch transaction alerts off?
Is there a charge for transaction alerts?
I have received a transaction alert for a transaction I didn’t make– what action should I take?
I have received transaction alerts, but I haven’t signed up for this service- what should I do?
Will I receive alerts for transactions I make with Apple Pay or Google Pay?
I have a joint account- can both account holders set up transaction alerts?
How long does it take to take to receive an alert after a transaction?
I made a transaction with my Credit Card which I could see on my internet bsnking but now I can't?
What is the difference between an authorisation and a posting?
I have changed mobile phone number- will this impact my transaction alerts?
My debit/credit card has been lost or stolen- will this impact my transaction alerts?
I have received a replacement card- will this impact my transaction alerts?
Who do I contact if I have an issue with my transaction alerts?