Frequently Asked Questions

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If I use the mobile cheque deposit feature, when will the money clear in my account?

The cheque will take no longer than two business days to clear, including approval from the bank it came from depending on when you deposited. If you make your deposit after 5pm, clearing won’t start until the next working day. For cheques paid in before 5pm on a Friday, a text will be sent on Friday and the available balance updated on Monday assuming the paying bank approves the transaction.

For cheques paid in after 5pm on a Friday and over the weekend: A text will be sent on Monday and the available balance updated on a Tuesday assuming the bank the cheque came from approves the transaction.

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