Frequently Asked Questions

Help topics

I can't deposit my cheque using mobile cheque deposit on the B app, what should I do?

You can still make a cheque deposit in one of the usual ways:

  • Pop into a branch and deposit your cheque
  • Post your cheque to a branch
  • Visit your local Post Office and deposit your cheque. You’ll need to have a pay-in slip and cheque deposit envelope.

 If you have any questions, contact the team at B on 0800 121 7365.

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