Frequently Asked Questions

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I only have a B Credit card, can I use B on Web?

Yes, you can register to use B on Web with your personal details and the details of your B Credit card*.

* Not available for business customers.

To register you will need your mobile phone so it can be checked against the number we have on record for you. If the numbers don’t match, registration will fail and you will need to phone us on 0800 121 7365 to update your number. We're here 24 hours a day.

The registration process should take five to six minutes then you will be able to use B on Web straight away.

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