Frequently Asked Questions

How do I send money outside the UK?

You’ll need to use your branch to send money outside the UK. Make sure you bring this information with you:

  • IBAN (International Bank Account Number) for the destination Account or BIC (Bank Identifier Code).
  • Receiving bank’s name, address (including country), and SWIFT code. Name, address (including country) and the account number of the receiving account holder.
  • Sterling amount to be transferred.

Alternatively, you can download an international payment form and bring the completed form with when you visit your branch. If you can’t visit a branch in person, please contact our customer services team on 0800 345 7365. We're here 24 hours a day. We’ll send an international transfer request form to you. Find your nearest branch.


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