Frequently Asked Questions

What do I do with my old security token?

If you have more than one security token or are now using mobile app authentication to authenticate payments, you should return your old token. If you are returning a token at any time, you can use the freepost label provided with your security token or post it back to:

Business Reply:


BT Security

PP: SH15

82 Tavistock street, Bletchley, Milton Keynes, MK2 2AP


We value your feedback. Did you find this article useful?