Frequently Asked Questions

Can I change my security token PIN?

Yes, you can change your PIN at any time. Just follow these steps:

1. Press OK/Power and enter your existing security token PIN
2. Press MENU on your token until CHANGE PIN is displayed on the screen, then press OK
3. Enter your new security token PIN into the token, select OK, re-enter your new security token PIN into your security token and select OK again

If you have forgotten your PIN call the helpdesk on 0800 456 1247 to reset.


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