Frequently Asked Questions

What are my daily limits - have they changed?

The channel limits will remain the same for personal customers on internet and mobile banking.

  • Mobile app / security token users £30,000 single transaction and £30,000 daily limit
  • One time passcode users £500 single transaction, £1,000 daily limit

If you were previously able to make a payment of up to £10,000 using a one time passcode, you will now need to download the mobile banking app.

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